Streaming FAQ

Frequently Asked Questions

How will I access the streamed productions?

Immediately after purchasing a ticket you will receive an email confirming your transaction. On the day of the performance, you will receive another email from RCM Ticketing outlining specific instructions on how to access the stream, including a link and passcode.

Will I be able to watch the performance more than once?

Yes - after the event, you can access the performance as many times as you’d like up to one week after the broadcast date using the same access link you received in your email. However, we strongly encourage watching the productions when they premiere as they will be live and you will be watching in real time with OA fans all over the world!

What are the technical requirements for viewing the performance?

You can view the performance from your desktop computer, laptop, tablet or phone on a web browser with a stable internet connection.

My computer/internet won’t connect and I have missed the performance. What now?

The performances will be available for you to watch at a later time, up to one week after the broadcast date. If you are having trouble connecting during the livestream and would like assistance please contact the Royal Conservatory box office at 416.408.0208 or

Will in-person tickets be available?

At this time in person tickets are not available. We are following all government health protocols in regards to safe venue capacity and will release information about in-person tickets closer to the performance date, should they become available.

What if there is a problem with my order?

For any issues regarding your purchase including losing the link to the video or incorrect contact/payment information, or if you would like assistance with making your purchase, please contact the Royal Conservatory box office at 416.408.0208 or

Can I use credits on my Opera Atelier patron account to purchase tickets?

Yes. If you would like to use any credits on your Opera Atelier account please contact the Royal Conservatory box office at 416.408.0208. Please note these transactions can only be done by telephone.

How can I support Opera Atelier?

Thank you for supporting Opera Atelier! We remain committed to providing you with the finest quality of music, theatre and dancing, while ensuring our artists have meaningful employment and the opportunity to grow and develop. Click here to help us present this exciting season of new work as we strive to return beauty and joy to the world. No matter how large or small, every donation counts. From all of us at Opera Atelier, thank you!

Streaming Troubleshooting
Try refreshing your page and check your internet connection.
Clear your browser’s cache and cookies.
Try using a different browser.
Open the livestream link an an incognito window.
Restart your computer or device.
Make sure you are not using a VPN service.

Visit the links below to learn more and purchase tickets for our Season of Visions and Dreams!

something rich & strange - AVAILABLE UNTIL JUNE 1, 2021
handel the resurrection - MAY 27, 2021